概要
公開日: 2026-07-07
翻訳生成に失敗したため、原文をそのまま保存しています。
原文
July 7, 2026 Australian Payments Plus moves faster with ChatGPT and Codex With ChatGPT Enterprise and Codex, AP+ teams save time, improve work quality, and investigate complex payments issues faster. Contact sales Company size: Enterprise Region: Asia-Pacific & Oceania Industry: Finance, Technology Products: ChatGPT, Codex 2+ hours saved each week by 77% of surveyed employees using ChatGPT 80% of surveyed employees report improved creativity or work quality 1 day to build working simulations with Codex, down from what could previously take days to weeks 30 mins investigation time for complex reconciliation issues using Codex, down from 4 hours previously Loading… Share Accelerating technical investigation Accelerating technical investigation Moving faster through payments complexity Turning rough inputs into decision-ready work Testing ideas earlier with ChatGPT and Codex Leadership lessons What's next Table of contents Accelerating technical investigation Moving faster through payments complexity Turning rough inputs into decision-ready work Testing ideas earlier with ChatGPT and Codex Leadership lessons What's next Australian Payments Plus (opens in a new window) , or AP+, operates payments and identity infrastructure across Australia. It sits at the center of the payments ecosystem, supporting products and services used by millions of people every day. Its teams work across scheme rules, technical specifications, member obligations, operational processes, cybersecurity and resilience, and regulatory expectations, where speed matters but accuracy and accountability matter more. That makes knowledge work unusually complex. Employees often need to synthesize large volumes of context and turn technical information into clear decisions, documents, and member-facing guidance. AP+ introduced ChatGPT Enterprise across the company to help employees move through that complexity faster, with Codex emerging as the next stage for product, engineering, and technical workflows. “With AI, the goal is not simply greater efficiency, it is also about helping our people to do their best work.” —Steve Reid, Chief People and Culture Officer, Australian Payments Plus Accelerating technical investigation Codex is helping AP+ technical teams investigate complex issues across payment systems. In one reconciliation instance, AP+ teams used Codex to trace a subtle timestamp inconsistency across system logs and reconciliation data, reducing days of manual investigation to minutes. For AP+, this shows how AI can help technical teams investigate complex issues more efficiently in a demanding payments environment. AP+ is also exploring how Codex can assist security teams in areas such as threat modeling, vulnerability analysis, alert triage, and visibility across interconnected systems. These early use cases show how AI can help specialists investigate complex issues faster while keeping human experts accountable for risk decisions, validation, and response. Moving faster through payments complexity Before ChatGPT Enterprise, finding the right information could be a slow, manual process. AP+ employees often needed to search across scheme rules, technical specifications, and internal documents to answer a question or move work forward. In the payments environment, a small detail can change the answer. AP+ teams now use ChatGPT Enterprise to summarize complex material, help draft data-driven member communications, and structure ambiguous problems. For instance, by using ChatGPT to navigate eftpos specifications and related documents, employees can find the right starting point faster before applying expert review. “ChatGPT helps our teams find the right specifications and documents faster, so they can respond to customer queries with more confidence, backed by expert review.” —Jason Backhouse, Chief Operations and Delivery Officer, Australian Payments Plus Turning rough inputs into decision-ready work Across AP+, employees use ChatGPT to tur